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Question(s) / Instruction(s):

Practices that include filing warranty claims after the claim period, misdeeming coupons, making fraudulent returns of merchandise, providing inaccurate information on credit applications, tampering with utility meters, tapping cable TV lines, duplicating copyrighted music and software, and submitting phony insurance claims are examples of

A.            normal and reasonable consumer behavior        

B.            unethical practices of consumers

C.            acceptable business costs

D.            costs to be passed along to shareholders

E.            violations of the Consumer Bill of Rights

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