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Question(s) / Instruction(s):

Prescribing new policies and operating procedures can aid the task of implementing strategy

A.            Provided they promote greater use of and commitment to best practices and total quality management

B.            Because really effective internal policies and procedures are not easily duplicated by other firms

C.            Because astutely conceived policies or procedures can result in competitive advantage

D.            By helping align the actions and behavior of company personnel with the requirements for good strategy execution, placing limits on independent action, helping overcome resistance to change, helping enforce consistency in how things are done in scattered geographic units, and promoting the creation of a work climate that facilitates good strategy execution

E.            By making it easier to impose tight budget controls and avoid wasting scarce resources

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