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Question(s) / Instruction(s):

National Telephone company has been forced by competition to put much more emphasis on planning and controlling its costs. Accordingly, the company's controller has suggested initiating a formal budgeting process. Which of the follow steps will NOT help the company gain maximum acceptance by employees of the proposed budgeting system? 

a)            Implementing the change quickly.

b)            Including in department responsibility reports only those items that are under the department manager's control.

c)            Demonstrating top management support for the budgeting program.

d)            Ensuring that favorable deviations of actual results from the budget, as well as unfavorable deviations, are discussed with the responsible managers.

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