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1. What benefits may Starwood Hotels derive from the introduction of touch screen technology, as noted in the case? What possible disruptions may occur as a result? Provide several examples of each. 2. Bill Buxton of Microsoft stated that "[t]ouch now may be where the mouse was in about 1983." What do you make of his comments, and what do you think it would take for touch technology to displace the WIMP interface? Justify your answer. 3. Is advance touch-screen technology really a solution in search of a problem? Do you agree with this statement? Why or why not?

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